The HVAC industry is undergoing rapid changes, and contractors are at the forefront of educating consumers about new technologies, efficiency standards, and environmental concerns. A recent exchange between Norm Sedore of Advantage Heating and Cooling Ltd. and Kate Miloslavine from FortisBC highlights key topics shaping the industry today. Their discussion touches on customer motivations for dual fuel heating systems, renewable natural gas, the future of electrification, and the broader innovations in energy storage and alternative heating solutions.
Many homeowners are unaware that they qualify for rebates when upgrading to a dual fuel system—combining a gas furnace with a heat pump. Norm points out that a major barrier to adoption is misinformation about electrical service requirements. Many believe that a heat pump requires a costly upgrade to a 200-amp panel. However, by integrating a heat pump with a gas furnace, homeowners can often avoid this expense, making the upgrade more accessible and cost-effective.
The dual fuel approach is not just about cost savings—it offers superior comfort, efficiency, and resilience. Homeowners benefit from the heat pump's efficiency during milder temperatures while maintaining the reliability of a gas furnace for colder conditions. This flexibility ensures lower overall energy bills and added cooling benefits during the summer.
One of the most compelling insights from Norm’s discussion is the potential of renewable natural gas (RNG) to change the narrative around fossil fuel consumption. Many customers express concerns about their carbon footprint, often believing that natural gas usage inherently contributes to environmental harm. However, RNG offers a way to shift from being "part of the problem" to "part of the solution."
RNG is captured from organic waste—such as agricultural operations, landfills, and wastewater treatment plants—where methane would otherwise be released into the atmosphere. By utilizing this gas as a renewable energy source, homeowners can effectively reduce their reliance on fossil fuels and lower their carbon emissions, all with a simple phone call to their gas provider.
Another major incentive? RNG users avoid carbon tax costs, keeping their energy bills competitively priced while making a positive environmental impact.
Many municipalities and policymakers are pushing for full electrification of heating systems, but Norm brings up a critical reality check. A study conducted in Kelowna demonstrated the immense challenges of fully electrifying even a mid-sized city. With infrastructure limitations and high costs, widespread electrification is not always a feasible short-term solution.
Additionally, discussions on climate change often overlook historical climate cycles. Ice core samples from Greenland and Antarctica provide long-term data on carbon levels, showing that the planet has endured higher concentrations of CO₂ in the past. While sustainability efforts are essential, the HVAC industry must advocate for balanced discussions and evidence-based policies that account for technological advancements and energy diversity.
For HVAC professionals, staying ahead means embracing innovation. Norm’s enthusiasm for new technologies—such as sand batteries, biogas production, ocean thermal energy conversion, and hydrogen integration—underscores the importance of continuous learning.
The industry must also engage in proactive discussions about regulatory changes, including recertification requirements for gas technicians and evolving safety standards. Knowledge-sharing platforms, contractor interviews, and regular industry updates can ensure professionals stay informed and prepared for future shifts.
A well-informed HVAC professional is also an educator. Whether discussing rebate opportunities, dual fuel benefits, or alternative energy solutions, contractors must communicate effectively with homeowners. As Norm notes, “Sounding smart happens if you’re smart, and that only happens if you read.”
From understanding how to convert amperage to CFM to staying updated on CSA codes and best practices, the role of an HVAC contractor extends beyond installation and service. By fostering industry-wide conversations and sharing credible data, HVAC professionals can disarm misconceptions, present practical solutions, and advocate for an adaptable and sustainable energy future.
The HVAC industry is evolving, and contractors like Norm are leading the charge in educating customers, advocating for balanced energy policies, and integrating emerging technologies into their work. Whether it’s dual fuel heating, renewable natural gas, or innovative storage solutions, the key to progress lies in continuous learning and proactive engagement.
For HVAC professionals looking to stay ahead, the message is clear: embrace new ideas, challenge misconceptions, and leverage knowledge to build a smarter, more sustainable industry.
Advantage Heating Ltd.
3300 Cook Street
Victoria B.C. V8X 1A5
Telephone: 250-384-3317
Fax: 250-386-3720
